About Safe PC Solutions
Safe PC Solutions technical support team has over 20 years of experience providing reliable customer service for more than 100,000 customers worldwide. Our team of dedicated engineers specialize in data security, data back-up, anti-virus and security solutions which include IT infrastructure management, internet support, and email management. Our team is well equipped to support PCs, Tablets, Laptops, Smartphones, and Tablet Hybrids.
Our mission is to make technical support and managed services a personal experience, removing the strain and stress of IT issues with friendly, immediate and reliable solutions.
To be the leading IT solution and Managed Service Provider (MSP) in the world when it comes to providing the ultimate customer experience.
Our Values and Core Competencies
We value honesty, and we strive to build long-term partnerships with our customers by providing the best solution at a fair price.
Safe PC Solutions is committed to going above and beyond to resolve IT issues. We promise to be prompt, friendly and resourceful.
Safe PC Solutions is your best solution for all of your IT Peripheral needs, we specialize in:
- Home & Small Business Technical Support
- Smartphone/Mobility-Android/OS Development
- Internet Security and Data Back-up Cloud Solutions
Now it's easy and affordable to get complete coverage for your new and old PCs, tablets, and smartphone coverage that goes far beyond the manufacturer's warranty.
For your convenience, our technical support team offers many different Service Plans: One-Time Fix Plans, Quarterly Plans, Semi-Annual Plans, Annual Plans and Special Custom Plans to meet the needs of our customers.
EVERALD SAVES THE DAY ... AGAIN
Today Everald REALLY went above and beyond the call of duty today. In trying to resolve an issue with Microsoft I ‘lost my cool’ while Everald remained cool, calm and collected throughout the whole process. I don’t know how he does it. Issue resolved (once again). I am so happy that we choose PC solutions and I appreciate all they do for us.
Service at Its Finest
First you have a problem. Then you try to solve the issue yourself. (Kind of like the do it yourself plumber!) Well, when that failed, I knew the next step: Call Madinah, CEO, at Safe PC Solutions. With my initial call, I got a message machine and 2 minutes later, Ms. M. herself was on the line! With complete reassurance, she informed me Mr. Everald Courtney will call back within 10 minutes. Guess what? In no time, I heard from the BEST technician. Everald stayed with me until the email issue was resolved. Understanding? Absolutely! Patient? Absolutely! I would 100% endorse Safe PC for every single IT issue because they have proven their competency, reliability and commitment to get 'the job done' no matter what AND that's the truth. I am and will always be their loyal customer!
Very friendly and professional
My computer couldn't be fixed and the staff picked out a perfect computer for its replacement, kept me informed the entire time and got me a great deal.
Very conscientious; searches for solutions. Computer is old and attempted solutions not always successful. Ran a full Glarys Utilities scan and major cleanup of malware which increased speed of rebooting and opening screens and programs.
lost my windows aps ..ali was fixed along with security check
Everald has always been very good and through and timely in revolving this issues. Also goes extra to check security and malware Thanks a.gain
The Safe PC Solution has high quality service and very pofessional. I would highly recommend this company.
Safe PC Solution has been very good to me and my wife. They have corrected all of my computer issues and problems. Very professional if you ask me. Special thanks goes to Mr. Everald Courtenay.
Very patient, knowledgeable, concerned and kind a lot of expertise .I spoke with Jorge who was very helpful and kind. Very Very Pleased.
I was very impressed when I was connected to Safe PC Solutions and spoke with Jeorge. He explaimed what was happening to my computer. He put me through to Everil who then got on my computer and was attempting to clean up the problems with updates on my computer. The next afternoon I spoke to Edward who was finishing the updates.
Very professional and helpful. They always go the extra mile. It is a pleasure to have echen and all the great technology people help me.
I was very satisfied with Everald and Edward. They were very helpful and gave me good advice with my p.c for the future. I would recomend them to anyone. If there were 20 stars i would give them all 20! sincerly, Fran
I've been very pleased with the service I received from P C Solutions over the past few months. Because I have a relatively old laptop, I've had so many problems but each and every time I've needed assistance, they have been there to help me. What is most impressive is their very quick response to issues and quickness in solving every problem that I have presented to the team. My PC is now operating quite efficiently, but I know if and when I have an issue, all I have to do is call PC Solutions.
I have been dealing with your company for several months. Your reps are always courtious and prompt, and have handled my issues very well. Ed Chen has helped me several times and is polite, easy to understand and very good at what he does. It is a pleasure to deal with someone who solves problems for me when I have issues. Thank You, Ron Heitzenrater
Professional & Competent Service
Safe PC did a phenomenal job of recommending the Intronis data backup solution for my business. My laptop was stolen on a recent business trip, but I had peace of mind because I knew that my data could be easily restored to my new machine. The team at Safe PC is very professional and they take time to understand your specific needs. If you are a business owner in need of legitimate, professional, and affordable technology support for your business, I highly recommend Safe PC Solutions.
Knowledgeable, service. Willing to find the answer even through alternate routes. Excellent technicians
Safe P.C. Solutions USA excellence in pc repair and friendly.
I have never been with a pc service more than a year. I am now into my second year with Safe PC Solutions and couldn't be more satisfied with the level of service. I have nothing but good things to say about Edward who I think of as my personal tech and now friend. The level of service he brings is outstanding, if he is not available I'll wait. With employees like Edward I have no hesitation in recommending Safe PC Solutions to anyone needing a computer service. R.R.U.
High quality service, caring for the custumer .
Since, I been with PC Solutions, Your Staff has been very professional & curious to me .Your, people (techs & managers) alike, know what their doing . Taking of business ! I've been with PC Solutions for over a year . And, I am very happy to know you ., have me covered ! Thank for your support sincerely Ralph R.
ever thing was taken care of thinks for your time
Good professional service restoring my E-mail files
On February 5 my computer shut down with no icons or other images on the screen. The technition was successful in restarting my computer and showing my E-mails in the inbox. Bob P
friendly and they knew their business
your service was quick and on time friendly and business.
Why I always keep coming back
My experience this time was the same as it has been since I started using safe PC solutions. I am able to contact Everald with ease. He knows my system and has always come up with a solution and sometimes a solution I would never have realized. His work is always the highest quality. I am treated with a great deal of respect. Even though I am not quick at understanding the steps I should go through to obtain the solution when I need It. I believe this process will be the wave of the future.
Safe PC Solutions provides excellent service.Therefore I am giving a 5 star rating for your high quality service, and professional and friendly staff. Yes, I definitely will be recommending my family friiends and professional colleagues.
Evarald Courtney is always very professional. He is also very knowledgable about every problem I have ever had. He always helps for little or big problems, I always feel confident and trust his work. Thank you
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